About this Submission

The AEMC’s Retail Market Review assesses protections for consumers, including small business consumers, in the energy market. Our response emphasizes the need to move from prescriptive to principle-based regulation as the energy market becomes more complex, and ‘new’ technologies such as solar PV become increasingly mainstream products used by many NSW businesses. The submission proposes withdrawing regulations that force energy companies to communicate using paper bills, in favour of allowing consumers to choose what information they receive and how they receive it.